Our care home is regulated by the Care Quality Commission (CQC). They inspect and rate care homes in England, and publish their inspections reports on their website.

We are proud to have received an overall rating of Good from our most recent inspection in December 2022 (and a review in July 2023). Follow the link below to read their reports.

Excerpts from our CQC inspection report (January 2023):

There was a warm, welcoming feel to the home, and we received positive feedback about how the home was run by the registered manager. There was an open, transparent culture in the service where people, relatives and staff felt that their views would be taken on board. (Jan 2023)

People told us they felt safe living at Cloyda Care Home and that staff treated them with care and affection. One person said, “Yes it’s safe here, they are lovely people.” One relative said, “Whenever I call in, I feel [family member] is in safe and caring hands. I have always seen the other residents treated with respect and kindness and never talked down to.” (Jan 2023)

We observed staff supporting people in a kind and gentle manner, people felt comfortable in the presence of care workers which indicated that they felt safe. (Jan 2023)

---

You can read the full reports here:
https://www.cqc.org.uk/location/1-109019161/reports